Terms and Conditions

Glasshouse Handmade Products is not registered for GST therefore no GST is payable on products.

ABN – 21 190 671 301

Refund Policy – Please choose carefully. Refunds are not normally given if you simply change your mind or make a wrong selection. You can choose between a refund, exchange or credit where products are faulty, wrongly described or differ greatly from the photo shown. Please send an email if there are any issues.

Glasshouse Handmade Products does not accept responsibility for reactions to product ingredients. Please read the product description to satisfy yourself that it is safe for you to use.

Please note that Information given on this site is general information only as Glasshouse Handmade Products does not claim the medical or therapeutic benefits of any products.

Orders are to be placed through the shopping Cart.  Payment can be made by Bank Deposit (preferred), Paypal or cash on pick up. Please note that items will not be mailed out until funds are cleared into the account.


Payment for goods through Paypal - You do not need to be a member of Paypal to make a purchase with your credit or debit card. Glasshouse Handmade Products does not see any of your bank details as payments are processed through the Paypal website.

Shipping - Customers need to pay for postage and packaging before items will be mailed. 

Privacy

Glasshouse Handmade Products has a policy of protecting the privacy of all visitors to this site. Any personal information supplied will be used solely for invoicing and delivery purposes. Any data collected by the webhost will purely be for statistical purposes and will not be passed onto any other party.